1 Q. What are the documents required for vehicle registration?

A)   In case you are a customer paying full cash :

1.    4 Nos. of passport size photographs (5 Nos. of Photos in case of Affidavit)
2.    Duly filled up and signed Form 20
3.    Proof of Residence  (Example: Ration card or Passport or Voters ID or Current driving license or Affidavit signed by Notary public)

 

B)   In case you are a customer availing Loan/Hire Purchase:

 

1.    5 Nos. of passport size photographs (6 Nos. of photos in case of affidavit)
2.    2 Copies of Duly filled up and signed Form 20 by customer & Financier
3.    Proof of Residence (Example: Ration card or Passport or Voters ID or Current driving license or Affidavit signed by Notary public)
 

2 Q. What are the documents required for availing Loan/ Hire Purchase?

The following documents are required for availing Hire Purchase:
1.    ID proof (Ex. Driving License or PAN card or Passport or Voter’s ID)
2.    Bank statement for last 3 Months
3.    Proof of Income
4.    Post dated cheques / ECS mandate
5.    Proof of Residence  (Example: Ration card or Passport or Voters ID or Current driving license or Affidavit signed by Notary public)

3 Q. What are the documents required for Exchanging my old 2 Wheeler?

The following documents are required to complete Exchange transactions:
1.    Form 29
2.    Form 30
3.    Form 35 & NOC from HP Company (In case HP endorsement is yet to be cancelled in the R C of Your old vehicle)
4.    Registration Certificate/Smart card
5.    Valid vehicle Insurance

4 Q. What do you mean by mandatory accessories?

For the purpose of registering your new 2- Wheeler at the RTO,  certain accessories are to be mandatorily fitted on your bike,  as stipulated by the Motor Vehicles Act.
The following are Mandatory accessories:
1.    Rear view mirror
2.    Number plates
3.    Sari guard
4.    Crash guard

5 Q. Are accessories purchased from NineStar covered by warranty?

Accessories purchased from NineStar are provided with a warranty cover for manufacturing defects for 6 month duration

6 Q. While purchasing my new vehicle from your dealership, do I have the option of selecting my bike?

NineStar is one of the largest dealers for Suzuki in Karnataka has the largest stock and widest range of all models and colors.  Our customers are welcome to select the vehicle of their choice from this extensive range.

7 Q. Would you give delivery of my new vehicle at my door step?

NineStar would be happy to arrange delivery of your new vehicle at your door step on the date and time of your convenience at an extra charge for beyond 5 KMS from our showroom.

8 Q. Can NineStar assist me in renewal of insurance for my vehicle?

NineStar would be happy to assist customers with renewal of insurance for their vehicles.  Renewal of insurance can be done without production of vehicle for physical verification if the earlier insurance is yet to expire.  The vehicle has to be produced for physical verification by the insurance company in case the insurance has already expired.

9 Q. Can NineStar assist me in HP cancellation at the end of the tenure after completion of payment of all EMIs?

NineStar would be happy to assist customers with cancellation of HP endorsement in the RC, after completion of payment of all dues to Finance Company.Customers would have to pay the requisite charges to the RTO for cancellation.  There will be no service charges from our side.

10 Q. Can NineStar assist me, a physically challenged person, to convert my Suzuki 2 Wheeler to a 3 Wheeler?

NineStar would be happy to assist physically challenged customers in getting their Suzuki 2 Wheeler converted to a 3 Wheeler

11 Q. Does NineStar offer test rides of new vehicles to customers?

NineStar offers free test rides to all customers for all vehicles

12 Q. I intend buying a Suzuki 2 Wheeler, but I am busy right now and cannot come to the showroom. Can NineStar assist me with the purchase?

NineStar would be happy to assist busy customers by offering test ride, completing all booking, registration, hire purchase formalities and delivering the vehicle at the door step of the customer.

13 Q. Can I use my credit card for purchasing a vehicle?

NineStar accepts VISA & Master cards towards payment for Suzuki 2 Wheelers either as down payment for hire purchase or as full payment towards the vehicle.  Service charge of 2 % would be levied.

14 Q. Can I purchase a Suzuki 2 Wheeler by exchanging my old 2 Wheeler?

NineStar has an exchange program throughout the year and accepts any brand, make, condition of 2 Wheeler in exchange for a new Suzuki 2 Wheeler.